Your privacy matters to us. This Privacy Policy explains how phpone1 collects, uses, stores, and protects your personal information in full compliance with Philippine law.
SUMMARY: phpone1 collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your personal data to third parties. We comply fully with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. By using phpone1, you consent to the practices described in this Privacy Policy.
This Privacy Policy applies to all personal data collected and processed by phpone1 ("phpone1," "we," "us," or "our") through the phpone1 website at phpone1.org, our mobile applications, customer support channels, and any other services we provide (collectively, the "Platform").
phpone1 acts as the Personal Information Controller (PIC) as defined under Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. As PIC, phpone1 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
This Policy covers all users of the phpone1 Platform, including registered players, visitors, and individuals who contact us through any channel. It does not apply to third-party websites or services that may be linked from our Platform — those are governed by their own privacy policies.
By accessing or using the phpone1 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
phpone1 collects the following categories of personal data from users of the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys ID, passport, driver's license) |
| Contact Data | Email address, Philippine mobile number, residential address (city, province) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details (masked), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution |
| Usage Data | Pages visited, features used, click patterns, session timestamps, referral source |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, survey responses |
| Verification Data | Copies of government-issued IDs, selfies for liveness checks, proof of address documents |
phpone1 does not intentionally collect sensitive personal information (as defined under the DPA) such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming assessments or regulatory compliance purposes, in which case your explicit consent will be obtained.
phpone1 collects personal data through the following means:
phpone1 processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, phpone1 processes your personal data on the following legal bases:
phpone1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers who process personal data on phpone1's behalf are required to enter into data processing agreements that obligate them to process such data only in accordance with phpone1's instructions and in compliance with the DPA.
Cross-Border Transfers: Some of phpone1's service providers may be located outside the Philippines. Where personal data is transferred internationally, phpone1 ensures that appropriate safeguards are in place, including contractual clauses that provide equivalent data protection standards as required under the DPA.
phpone1 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, phpone1 will securely delete or anonymize your personal data in accordance with our data disposal procedures.
phpone1 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While phpone1 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your phpone1 account credentials and for any activity that occurs under your account.
phpone1 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phpone1 Platform. Strictly necessary cookies cannot be disabled as they are essential for Platform operation.
phpone1 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phpone1:
To exercise any of the above rights, please contact phpone1's Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy. phpone1 will respond to all verified data subject requests within fifteen (15) business days of receipt, as required under the DPA.
Please note that certain rights may be subject to limitations where phpone1 is required to retain or process your data to comply with legal obligations, including AMLA reporting requirements and PAGCOR licensing conditions.
The phpone1 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. phpone1 does not knowingly collect personal data from individuals under the age of 21.
If phpone1 becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant regulatory authorities where required.
If you are a parent or guardian and believe that your child under 21 has provided personal data to phpone1, please contact our Data Protection Officer immediately at the contact details provided in Section 13. We will take prompt action to investigate and remediate the situation.
🔞 Age Verification: phpone1 conducts mandatory age verification for all new registrations. Players may be required to submit government-issued identification documents to confirm they meet the 21+ age requirement before being permitted to deposit funds or participate in any games on the Platform.
phpone1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When we make material changes to this Policy, we will:
Your continued use of the phpone1 Platform after any changes to this Privacy Policy have been posted and notified constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how phpone1 protects your personal data. The most current version of this Policy will always be available at phpone1.org/privacy-policy.
phpone1 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO:
If you are not satisfied with phpone1's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act.
For general support inquiries unrelated to data privacy, please use our 24/7 live chat on the phpone1 Platform or visit our FAQ page.
Six pillars of our commitment to your personal data security
Every piece of data you send to phpone1 — from login credentials to payment details — is protected by bank-grade 256-bit SSL encryption. Your information travels safely, always.
phpone1 fully complies with Republic Act No. 10173, the Data Privacy Act of 2012. We are registered with the National Privacy Commission and uphold all your rights as a data subject.
phpone1 has a designated Data Protection Officer who oversees all data privacy matters. Your requests for access, correction, or deletion are handled by a dedicated privacy professional.
phpone1 never sells, rents, or trades your personal data to third-party marketers. Your information is used solely to operate and improve the phpone1 Platform — nothing else.
Our systems undergo regular penetration testing and security audits by independent experts. We proactively identify and fix vulnerabilities before they can affect your data.
phpone1 follows the principle of data minimization — we collect only what is strictly necessary to provide our services and meet our legal obligations. No unnecessary data, ever.
phpone1 is built on trust. With robust data protection, transparent policies, and a dedicated privacy team, you can focus on what matters — enjoying the best online casino experience in the Philippines.
🔞 21+ only. Please gamble responsibly. T&Cs apply.